I work with ideas, make a plan, and create opportunities by supporting them with the following practices.
It is important for me to start by stating in a clear document the
p urpose of the project, and/or why the project is needed. I refer back to this document to make sure the entire p r ocess supports the mission and goals of the project .I conduct user inte rvie ws to make sure that user needs are met. It helps to make sure that there is a need for the product or to discover pain points. After interviewing users, I use that information to create pers onas , sce narios , and user flows . Referring back to the personas throughout the project helps to align the users' needs throughout the entire process. Storyboa rds help to map out user needs. Often, I put personas in real life situations in storyboards. Task anal ysis then puts the user's perspective and emotions in mind while going through a specific user flow. It helps to understand the problem. Conducting com petitive and com parative analysis on similar services/applications uncovers what is wanted and what is not wanted as well. This information might also help in understanding the users' needs. Tools u sed: Pen and pencil, paper, recorder, Microsoft Office |
In teams, d esign studio allows us to come up with ideas rapidly, then come together to discuss and combine ideas we like. Wirefra mes are the skeleton; it shows what items need to be on the page and where they should go. Prototyp es are then designed to be tested. User Tests are conducted to correct mistakes and to create the next iteration -- then more user tests are done. Tools used: Invision, whiteboard, Adobe Illustrator and Photoshop, Balsamiq |